Frequently Asked Questions
Your Questions Answered
1. Are you a manufacturer or a trading company?

We are a direct manufacturer with over 18 years of experience in inflatable product production and export. Our factory is equipped with modern production facilities and a skilled team, allowing us to control quality, cost, and delivery time efficiently.

2. Do you offer custom designs?

Yes, we provide full customization services. You can customize size, color, shape, logo, and even create a completely new design based on your idea or project requirements. Our design team can also assist in developing concepts for your market.

3. What materials do you use?

We mainly use PVC and TPU. Both are durable, waterproof, and suitable for long-term commercial use.

4. How long does production take?

Standard products usually take 2–7 days. Customized orders typically take 7–15 days depending on design complexity and order quantity. For urgent orders, we can prioritize production when possible.

5. Do you ship worldwide?

Yes, we ship to customers worldwide. We offer flexible shipping solutions including sea freight, air freight, and express delivery to match your budget and timeline.

6. How much does shipping cost?

Shipping costs depend on product size, weight, and destination. We will compare multiple logistics options and recommend the most cost-effective and efficient solution for your order.

7. Is it difficult to set up the product?

Not at all. Most inflatables just need to be connected to the blower and will be ready in minutes.

8. Are your products safe for use?

Yes, safety is a top priority. Our products feature reinforced seams, strong anchoring systems, and stable structural designs.They are suitable for both children and adults when used properly.

9. Do you provide a warranty?

Yes, we offer a 2–3 year warranty depending on the product type. In addition, we provide long-term after-sales support, including repair guidance and spare parts when needed.

10. Can I print my brand or logo?

Yes, branding is very common. We can print logos, colors, and even full custom themes.

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